Additional information
Shipping Information
Shipping Information
Here you’ll find our processing time, shipping costs by country, and estimated delivery time. We update this page every business day.
- Updated on September 8, 2026
Your order will be shipped quickly
We’re glad you placed an order with GreenStory—thank you very much. We’ll ship your order within 1 to 2 business days.
A few products are currently out of stock. If your order includes one of these products, we’ll ship everything together as soon as it’s back in stock.
We process all orders in the order they are received. As soon as your package leaves our facility, you’ll automatically receive an email with tracking information. You don’t need to do anything else.
Questions about your order? Email us your question at contact@ourgreenstory.com.
Best regards,
The GreenStory Team
Current processing time
1 to 2 business days
We pack everything in the order it is received.
Reorders
Some products
A few products are currently out of stock. If your order includes one of these products, we’ll ship everything together as soon as it’s back in stock.
shipping costs
We offer free shipping to any country on orders of €80 or more.
Estimated delivery time
This timeframe begins only once your package leaves our facility, so be sure to add the processing time listed above. Delivery may take longer around holidays.