Additional information

Return Policy

Hassle-free refund

Unlike many other decisions, a purchase from GREENSTORY is fortunately not irreversible. You can return your order within 30 days of placing it without giving a reason, provided the products are in good condition. Please note that you are responsible for the return shipping costs. Unfortunately, personalized products cannot be returned. By this, we mean (business) orders featuring your own design and/or logo. Please refer to our terms and conditions for more information. Do you still have questions? Feel free to contact us. We’re happy to help! 😊

Returns via myparcel

Would you like to return an order placed through our website? You can easily submit a return request via MyParcel. Use the MyParcel Track & Trace link —sent to the email address you used to place the order—to register your return. Return requests are processed within 7 business days of receiving the return shipment. Finally, we really appreciate the use of sustainable packaging. 😉 So, if possible, please reuse the packaging in which your order was shipped!

Returns via bol.com

Would you like to return an order placed through Bol.com? If so, you can only submit a return request through Bol.com. Log in to your Bol.com account and follow Bol.com’s return procedure. Finally, we greatly appreciate the use of sustainable packaging. 😉 So, if possible, please reuse the packaging in which your order was shipped!

Frequently Asked Questions

How do I clean the sheets?

Sorem ipsum dolor sit amet, consectetur adipiscing elit. Sorem ipsum dolor sit amet, consectetur adipiscing elit.

How do I clean the sheets?

Add your answer here.

How do I clean the sheets?

Add your answer here.